ACH transactions are electronic money transfers made between banks and credit unions across the Automated Clearing House (ACH) network. While convenient and sometimes appropriate, you should NEVER fulfill a request to wire money from an email alone. Below are some examples of language vetted by a cyber law firm that can be helpful to include in your email signature as notice of your organization’s best cyber practices on this topic:

In this issue of News & Notes, our monthly newsletter, we cover the following topics: wind and hail claims, handling food allergies, sharing recent sprinkler system webinar, notice about new version of Insurance Summary, sharing new event planning self-guided presentation, and a cyber webinar.

Over the past several years, the United States has been plagued by property-related catastrophes, including, but not limited to, hurricanes, floods, tornadoes, convective storms, frigid temperatures, excessive snowstorms, hailstorms and wildfires. The sorority houses insured under the MJ Sorority Insurance Program have not been immune to these unfortunate events with a tornado significantly damaging two sorority chapter houses in 2022 and forty-four freeze claims in December 24-25, 2022.

Due to billions of dollars in paid insurance claims, all insurance carriers are struggling with how to handle the situation. Regardless of your current deductible, MJ Sorority appreciates your claims submissions, even if they will not meet your deductible. This information helps us provide historical data to our carrier, ensuring that we can communicate accurately the impact that these changing weather patterns, especially in wind and hail, have had on the program’s insured properties.

If your property suffers wind and hail damage, please be sure to contact us.

Our team at MJ Sorority is always looking for ways to help clients manage risk. We continually identify and vet business partners that we believe will add value to your chapter house and simplify its operations.

Since the beginning of time, the biggest risk to your property is water related incidents. In the Sorority Program, water related claims make up 56% of the total property claims. These claims range from water seepage, internal pipes bursting, equipment breaking down (water heaters, ice machines), to sprinkler leakage incidents. We also see water claims ranked in the top five most frequent and most severe incidents.

The one phenomenon that has changed recently is the change in the weather pattern, specifically the increase in freezing claims of regular piping, as well as the automatic sprinkler system. In the last three years alone, we have seen a substantial increase in frozen pipes claims.

What we have learned from many of these claims is that in many situations freeze incidents are preventable. Unlike so many other changes in the weather pattern, the weather reports generally forecast an impending freeze, giving property owners advance notice to make the necessary arrangements to eliminate or minimize a claim.

One of the strengths of MJ Sorority in our risk analysis is the ability to uncover emerging vendor solutions to help our clients in their property risk management. In this pursuit, we uncovered a great tool to help property owners stay ahead of any of their sprinkler pipes freezing.

We are excited to partner with Salamander to share their freeze detection technology, which will help prevent future claims at your chapter house. Your participation in this webinar is crucial to ensure the safety and well-being of your chapter house.

Watch the recording.

In this issue of our monthly newsletter, we cover background checks, mitigating the risk of wind and hail storms, share a webinar on security technology, review claims examples, our upcoming health promotions course, and more.

Ensuring the safety and security of the chapter house is obviously a top priority. The chapter house is not just a residence; it is a home where members build lifelong bonds, create cherished memories, and engage in activities that shape their futures. Given its significance, implementing robust security measures is essential to protect both the physical space and the well-being of its residents. One of the most advanced and effective security solutions available today is biometric entry systems.

Biometric entry systems utilize unique biological traits, such as fingerprints, facial recognition, or iris scans, to grant access. Unlike traditional locks and keys or even electronic keycards, biometric systems offer several distinct advantages that make them particularly well-suited for sorority chapter houses.

If your chapter house utilizes a biometric security system, it is prudent to provide annual written notice to all individuals whose biometric information identifiers are collected or stored and specify the purpose of the collection and length of time the information identifiers will be held, stored, and used. Written consent and release of this information should be included in an annual housing agreement. Read more about our suggestions for Housing Agreements here.

Investing in a biometric entry system for the sorority chapter house is a forward-thinking decision that prioritizes the safety and well-being of your members. By leveraging advanced technology, the chapter can provide a secure, convenient, and efficient environment that supports the flourishing of its community. In a world where security concerns are ever-present, adopting biometric entry systems reflects a commitment to excellence and proactive care for all members of the sorority.

Join our business partner and security expert, Johnson Controls, to learn more about smart security strategies for your chapter house. Watch recording.

From May 2024 News & Notes

In times like these, the stability of your insurance companies is critical. The pandemic challenged every aspect of the fraternal community. Both your insurance companies and MJ Sorority, as your insurance agent, made significant concessions to help alleviate some of the pressures your organizations have faced.

The insurance industry went from the chaos of the pandemic to the chaos of the effects of climate change, specifically the catastrophic weather events we’ve experienced over the last several years. Insurance coverage and policy terms and conditions are on a collision course with the changing climate in many states, most notably in Florida and Louisiana. The seriousness of changing climate patterns is further compounded by the fact that in Florida’s southwestern coastline, sea levels have risen eight inches since 1950, and the risk of storm surge is estimated to double by 2030. Louisiana’s coastline is facing a similar risk. Florida is by far the most worrisome for standard property insurance companies. Several insurance companies providing property insurance in the state have gone insolvent despite state and industry efforts to prevent insolvency. To stabilize the insurance market, the Florida state government began the Florida Hurricane Catastrophe Fund in 1992. The Fund reimburses insurers for a percentage of catastrophic hurricane claims. Insurers of last resort were formed and in 2002, both carriers merged to become Citizens Property Insurance Corporation. Some additional insurance capital (or capacity) is returning to Florida in 2024, however, this has not provided much, if any, relief to consumers trying to find insured coverage for their property.

As we’ve discussed repeatedly in this newsletter, the property insurance market has been chaotic for several years. Recently, the MJ Sorority program has experienced rate increases and changes in wind and hail property deductibles in certain parts of the country.

It’s natural to feel that these changes suggest your insurance companies are abandoning the program. However, these actions are actually positioning the program for a stable future.

Without the stability of the MJ Sorority program and our partnering insurance companies, your insurance coverage would be far more vulnerable. The saying, “you get what you pay for,” is especially true for the insurance program provided by MJ Sorority. Otherwise, you risk compromising your crucial protection.

Should you wish to discuss the property insurance industry concerns further, please do not hesitate to contact us.

In the News 
The property insurance crisis has been making headlines outside of your typical insurance industry publications. To learn more, we recommend the following:

As weather patterns continue to evolve, it is crucial for housing corporations to update their chapter house roofs to withstand the increasing intensity of wind and hail events. Convective storms in particular are a major cause for concern. Convective storms are extremely severe storms with defining characteristics of high winds, sudden temperature changes, and severe thunder and lightning.  

In light of these more severe weather conditions across the country, carriers are isolating geographic areas at greater risk to weather perils and are requiring additional measures be taken to update roofs. It is imperative to consider retrofitting affected chapter house roofs to mitigate risk.

Also at issue are state building codes. Many states have not updated their building codes to prepare for more severe weather, leaving existing and new structures vulnerable to sever weather damage. Building codes set the minimum standards for construction, however these standards may not always align with insurance requirements, leaving sorority houses vulnerable to potential coverage gaps. Furthermore, in many states and municipalities, building codes are not adequately enforced.

It is crucial for chapter houses in areas with inferior building codes to exceed minimum building code specifications to meet insurance expectations. This reduces the risk of roof damage and associated expenses if a convective storm hits a property. Housing corporations should be particularly wary of properties in the west and mid-west, where predictive modeling has determined a sharp increase in the frequency and severity of wind and hailstorms. Fortunately, universities are rarely near coastal areas, so that minimizes some of the increased risk of severe hurricanes.

MJ Sorority has consulted extensively with industry experts to create a list of recommendations for your chapters as they consider updating or replacing their chapter house roofs. At a minimum, we recommend that all of your chapter houses do an intake on the age and condition of their roof, which many roofing companies will do free of charge!

When it comes to fortifying your existing roof or installing a new one, MJ Sorority recommends the following:

Given the heightened risk of volatile weather, it is imperative that organizations do an intake and analysis of the health of chapter house roofs. Taking proactive measures to update and fortify roofs and bridging the gap between building codes and insurance requirements can mitigate the risk of roof damage and will maintain the safety and longevity of your properties. Prioritizing the fortification via the recommendations above will not only enhance the overall structural integrity of the properties in question but will also undoubtably contribute to the long-term sustainability of these important spaces for members.

Further Reading: